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Full-service vs. self-service leader comms: a roundtable discussion - Kademy - chunk 13

of a ‘maximum impact, minimum disruption’ approach to leader comms, we considered three basic supports for leaders that can build their communications excellence and over time, move them towards self-service independence: ‘How-to’ training and guides to help leaders use channels well, while also recognizing themselves as a channel among the mix. Line-of-sight content that gives specific instruction on what to say (or not), perspectives and experiences from all around the organisation, and help responding to frequently asked questions Practical comms training aligned with existing leadership training and in the specific context of what excellent communication looks like at your organisation.

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