Roundtable write-up: digital communications governance - Kademy - chunk 11

“moderation committee” (rather than a single channel moderator) of employees, managers and leaders who represent the diversity of your organisation. Because of its representative make-up, this group may be more equipped to objectively and empathetically help employees learn through experience to be positive, professional, and polite in their digital conversations. Focus on both quality and accessibility Moderation decisions are more clear-cut when our digital channels themselves are business relevant – that is, the channels directly help the organisation achieve its specific business priorities.