Meet our Coaches: Karen Smith - Kademy - chunk 9

deal, because the change process was very challenging for people and had big job losses. The next year, Ansett was rated No 1 on Australia’s employee relations and overall reputation index. I’m still proud to have contributed to that. …and just for balance, what was a moment you’d rather forget? As a Business Partner in the UK, not saying no to my very persuasive new Director, who wanted last minute changes to the Director General’s video script (which was being filmed early the following morning).