10 factors for a successful intranet (re)launch - Kademy - chunk 14

and disappointment. 5. Think beyond the implementation When (re)launching an intranet it’s important to think beyond the implementation and launch, and consider the longer-term plan. Over time a tool can lose its relevance if it isn’t kept up-to-date. Content must be refreshed, new functionalities added, and even entirely new sections created. In addition, ongoing training and support should be given to end-users to keep adoption levels up. 6. Plan your resources Resourcing of an intranet implementation as well as the post-implementation and continuous maintenance have to be well-planned.