10 factors for a successful intranet (re)launch - Kademy - chunk 22

regular updates on where the project is going, the project stages and milestones, as well as any challenges experienced on the way. Stakeholders also need to understand what the final product will offer and what their expected involvement is during the project and going forward – manage those expectations! 9. Train everyone Everyone, from authors and users to administrators and IT staff need to receive hands-on training on how to use the software, manage content, administer users etc. Simply demo’ing the features isn’t enough for users to fully understand how they can use the system for their benefit.