10 factors for a successful intranet (re)launch - Kademy - chunk 24

for their benefit. That said, a new intranet should be intuitive and simple enough for most users to instinctively grasp the basic functionality. Authors and content providers need to learn not only how to use a new content management system, but also how to compose the right kind of content. A training plan should contain all roles, what type of training they require and a plan of when it’s delivered and who will deliver it. This plan should contain consistent post-implementation training, and also consider the training of new employees. 10.