Beyond the hype: What you need to know about agentic AI - chunk 11

can be a time-consuming and expensive task for communicators. By plugging into different sources, such as online forums or virtual town hall Q&A data, agentic AI can track employee sentiment for you, identifying themes and specific pain points. This could be particularly helpful during periods of business change or transformation. Going a step further, it could even suggest targeted communication interventions to address identified pain points. Personalising the employee journey. Just as we expect our external feeds to be tailored to our preferences, employees want to receive the information that matters most to them.