Designing a high-performing comms team at Rio Tinto: An Interview with Jess Lonsdale - Kademy - chunk 12

function today? We created a planning, performance and process role for the first time. Acting as ‘air traffic control’, the role enables us to continually review performance and drive improvement in the team. It has made a big difference by allowing us to better plan, control messages and organise campaigns. It’s great to have someone with an almost bird’s-eye view of what is going on in the team. At our roundtable, you mentioned that the hard work often starts when you have the new structure down on paper. Can you tell us more?