Designing a high-performing comms team at Rio Tinto: An Interview with Jess Lonsdale - Kademy - chunk 20

navigating a team redesign? First, think about your team and how you can support them through the change. It’s critical to have your virtual door open at all times so you can listen to concerns, address questions and provide reassurance. Second, focus on “where you play and how you win”. We can’t do everything as leaders but we can create absolute clarity for our teams by articulating how their role and remit drives maximum impact for the business. I advise leaders not to underestimate the ‘softer’ leadership skills.