The role of communications in a VUCA world - Kademy - chunk 13

these uncertain times is not enough. Employees need to feel heard and understood. Optimising feedback loops is essential, as well as leveraging channels and opportunities for two-way communications. This is not simply about communicating up and down the management chain but also about cross-organisational communication and actively encouraging peer-to-peer communications. With the boundaries between work and home becoming increasingly blurred, professional and personal lives are now more intertwined and communications has had to expand its remit to accommodate this. Complexity In such a complex, shifting environment, timely, relevant communications are even more critical.