ISS's Journey to Centralised Communications: Driving towards consistency, alignment, and functional excellence - Kademy - chunk 3

Communications: Driving towards consistency, alignment, and functional excellence by Kademy | Jul 13, 2023 Nicki Allitt, VP of Group Communication, ISS When global facilities management company ISS embarked on its new OneISS strategy in 2021, the goal was to achieve consistency, alignment and leverage its scale across all 30 markets it operates in. ISS’s VP of Group Communication, Nicki Allitt, was given the responsibility of establishing the new Group Communication function from the ground up. Here she shares her experience in building functional excellence, her belief in adopting a data-driven approach and the key lessons she learned during the transformation process.