ISS's Journey to Centralised Communications: Driving towards consistency, alignment, and functional excellence - Kademy - chunk 11

only and does not show ISS data.) “The beauty of undertaking the skills and competency assessment early in the process was that all our discussions with the business were by led by data.” Benefits of centralised communications The transition to more centralised communications has brought numerous benefits to both the business and individuals. By ensuring consistency and alignment, we have strengthened our messaging across all markets, resulting in a unified brand voice that ensures greater market penetration.