ISS's Journey to Centralised Communications: Driving towards consistency, alignment, and functional excellence - Kademy - chunk 12

with the business were by led by data.” Benefits of centralised communications The transition to more centralised communications has brought numerous benefits to both the business and individuals. By ensuring consistency and alignment, we have strengthened our messaging across all markets, resulting in a unified brand voice that ensures greater market penetration. Our global communications team has transformed from a tactical service provider to a strategic business partner, educating the organisation on the vital role that our function plays. Additionally, our communications have become aligned with ISS’s commercial principles: Lean, Simple, Fast.