ISS's Journey to Centralised Communications: Driving towards consistency, alignment, and functional excellence - Kademy - chunk 19

Moreover, the shift to remote work during the pandemic necessitated that we adapt and find effective ways to collaborate virtually. Educating the broader organisation about the evolving role of communications was another challenge. We tackled that through conducting targeted workshops to equip leaders with effective communication and change management skills. Our lessons learned Two years into our transformation, there are some clear lessons learned from the approach we adopted.