ISS's Journey to Centralised Communications: Driving towards consistency, alignment, and functional excellence - Kademy - chunk 22

results. Encouraging a growth mindset – founded on the belief that your fundamental qualities can be nurtured and developed through your own endeavours – starts with your own leadership. Demonstrating humility, curiosity, active listening, embracing feedback and persisting in the face of challenges are all intrinsic to a growth mindset. A one-size-fits-all approach won’t work: Communication leaders need to be agile and adapt how they support their team, being more hands-on when needed – from shadowing, coaching, and empowering to energising and ensuring feedback is provided along the way.