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Are you sure?

How comms professionals can say “no” effectively - Kademy - chunk 15

to detrimental outcomes? Top tip: If you can, identify one clear reason for saying no. You can’t go to your business leader with a simple “no”, so consider the alternatives. You might require more information about the request in order to formulate a solution that delivers on the business need. Top tip: Think about what a win-win scenario would look like for you and your business leader. It’s about finding mutual agreement. Go to your business leader with your clear reason for pushing back – and confidently present your alternative.

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