How comms professionals can say “no” effectively - Kademy - chunk 21

use their in-person team meetings, and draw on their close relationships with colleagues. The comms team agrees that a company-wide email might work as the next line of communication.Step 3. Present your no confidently and clearly.The request:“Email may work later, but not as the first tactic on this sensitive topic. Instead, we could have managers share the news in their more personal team meetings.