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delivered a huge amount and made a difference which I look back on with pride. …and just for balance, what was a moment you’d rather forget? My worst moments have been when I was in a meeting and I had not prepared in enough depth so I got caught out! Now I know to admit when I don’t know and to go back with the answer. I also (now) make sure I fully understand the wider business implications and remember that not everyone ‘gets’ comms, so I need be better at explaining the ‘why’ as well as the ‘what’.
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