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Comms’ expertise and plans, and the leader voices we want on digital are often the ones missing. Read on for a re-cap on this insightful conversation. When and how to intervene Thorny governance issues often are rooted in our relationships with colleagues and their own maturity for using digital comms channels. Some colleagues are new to digital comms entirely and others are simply naïve about professional digital comms; few are masters of the craft. Acknowledging these differences focuses Comms on thoughtful moderation for growing maturity, rather than maintaining authoritarian control over every post, script and email.
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