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are not comfortable or familiar with these channels. Take advantage of tech functionalities (like Yammer’s ‘delegate’ feature) to model leader participation and score early wins on their behalf. Use ‘safe spaces’ where leaders are already engaged, like employee groups they sponsor, to practice joining in and contributing to digital conversations. Extend existing leader development sessions to incorporate low-stress training on the technical know-how for digital channels, rather than setting this training up as its own session.
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