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have contributed to that. …and just for balance, what was a moment you’d rather forget? As a Business Partner in the UK, not saying no to my very persuasive new Director, who wanted last minute changes to the Director General’s video script (which was being filmed early the following morning). Late changes being “just a few more points”, which were in fact, not so few, and not so simple. The script ended up way too long and complex, and the DG – an extremely accomplished communicator – knew it.
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