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what can we do to increase their competence and confidence in this area? Help managers believe that they can become better communicators. Many will think they’re simply not good at it, when the reality is that communication is something they can learn about, practice, and get better at over time. Reassure managers that you can provide tools and resources to help them overcome any obstacles or challenges they come up against. Encourage managers to apply what they’ve learned, learn from the experience, and try again.
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