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design principles – but the key take-away here is that having a range of different learning formats available (virtual courses, group coaching, 1-2-1 coaching, live team sessions, online resources, tools and templates) and using them in the right way at the right time is key to achieving the best outcomes. Inspiration is also an important component that can feel like a luxury, but if it improves performance or is in service to a team or organisational outcome is just as valuable as more traditional interventions.
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