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change. Whenever we speak to organisations about their plans and give this timeline, their faces fall, they look at us like we don’t know what we’re talking about, and they let us know that their organisation is different. Their employees understand the need for change and will embrace it faster. Newsflash: they don’t and they won’t. Shifting cultures simply takes time (and the careful pulling of a lot of different levers). Then Covid-19 arrived and in response the world, the entire world, had to shift its culture in a few short months.
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