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an impact communication, when done well, can have on an organisation. It’s unfortunate that it happened this way, but what it does indicate is that when the going gets tough…the communicators get going. And, others listen. This is not an opportunity to be wasted, even if you’re still in overwhelm. To get started, reflect on what’s worked especially well during this time. Questions to consider are: How have stakeholder requests changed from pre- to post-Covid-19 communication? How have your conversations changed as a result of the shifting requests? How have your workflows improved? Faster? Fewer sign-off requirements? More autonomy?
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