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exactly what it is that you need? This means defining not only what your stakeholders will get out of it, but also how it will affect employees and the organisation as a whole. Without a clearly defined plan, you’re basically operating blind, which may lead you away from your goal. And how will you be able to measure ROI with no benchmarks or objectives in place? Once you know where you’re going, create a clearly defined plan of action to get you there. 3. Commit to a governance strategy Who owns the intranet?
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