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power for their respective departments. Testing also needs to be resourced with different user groups. This inclusive approach to resourcing will ultimately drive user engagement and adoption across the entire organisation. 7. Treat your new intranet as a change project Our environment is constantly changing, with new technology regularly being introduced. A new intranet is just one of those ‘revolutionary new ideas’ employees are dealing with on an almost daily basis. If change fatigue sets in, your employees will either resist the change, ignore it, or expect that it will just be replaced by the next ‘thing’ soon anyway.
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