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time and effort – as well as patience – but it’s important that we don’t stop with the low-hanging fruit. Be clear on when you shouldn’t use AI Identifying new use cases is critical, but we also need to acknowledge that we simply don’t need to use GenAI for every task. A clear example is influencing stakeholders and managing relationships with leaders, where communicators’ experience and expertise can’t be replaced by GenAI. Be clear to your team that although GenAI is a great assistant, it can’t surpass their skills and capabilities.
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