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push back on a request. It might be a team capacity issue or a budget problem. Or it could be that delivering on the request contradicts the current business strategy and competes with other messaging. In these situations, you may feel you only have two options: say yes, or no. Saying yes might keep leaders happy, but if it’s the wrong approach, it’s unlikely to produce the desired outcomes. Meanwhile, simply saying no could lead to difficult conversations and could compromise relationships with partners in the business. I can’t push back on leader requests even when I’m already at capacity.
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