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areas, each with two modules. What’s more, they transformed each module into a 60-90-minute workshop, responding to the feedback that leaders couldn’t commit to the previous half-day sessions. Following the training, 96% of leaders said they found the content useful, and 92% felt more prepared to communicate with their teams. Why we like it: Instead of simply recognising that leaders needed more support to communicate effectively, Ruth and the comms team took control of the situation and addressed it head-on.
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