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training, 96% of leaders said they found the content useful, and 92% felt more prepared to communicate with their teams. Why we like it: Instead of simply recognising that leaders needed more support to communicate effectively, Ruth and the comms team took control of the situation and addressed it head-on. What’s more, they listened to their target audience and acted on the feedback received, ensuring that the training sessions were not overly time-intensive, which set the initiative up for success. We also think that condensing the topics into three clear buckets is particularly smart!
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