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was quick to jump on its potential. Forming a cross-department working group, which included a representative from the technology team, they sought to address some big questions: How is AI currently being used, and how can we better harness the opportunities? What are the best tools available for our team? What risks do we need to be aware of, and how can we mitigate them? This group enabled Luke and his team to build a foundational base of AI knowledge and bring communicators along on the journey.
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