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about cross-organisational communication and actively encouraging peer-to-peer communications. With the boundaries between work and home becoming increasingly blurred, professional and personal lives are now more intertwined and communications has had to expand its remit to accommodate this. Complexity In such a complex, shifting environment, timely, relevant communications are even more critical. This means adapting to the needs of a dispersed workforce and engaging them through multiple channels. Mobile communications have come into their own in the last 18 months, providing the means to reach employees whether at home or in the office, for desk-workers and non-desk workers alike.
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