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why communicators should be considering virtual learning: It’s already happeningPeople are already going online for help. According to Treion Muller’s 7 Consumer Realities report, on average people look at their phones 47 times a day and 96% of people turn to their phones and search for the answer in moments of need. Without any guidance on relevant resources to use, it’s easy to quickly get overwhelmed with opinions, misled by poor-quality information or distracted by cat videos. Having a convenient, accessible virtual learning platform helps to create consistency across a team and provide credible answers in the moment.
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