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you hear from them? Leaders told us they are confident communicating change in a perfect world but find it more challenging when they don’t have the full picture or haven’t had time to digest the change themselves first. They also don’t always know when to communicate – or how much. Some leaders explained that they want to know how to translate a big change narrative into a digestible message for the people they manage. That’s where we can help them. How have you used this information to inform your support for leaders?
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