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to build skills and confidence in our craft as well. It also keeps the programme low-cost and flexible. Looking forward, how will you measure the success of the programme? It is important to us that the training provides lasting value and builds practical communication skills that will benefit the organisation. We will measure the programme’s success through feedback from the leaders we train and the trust in leadership scores from our annual engagement survey. There are secondary impacts to strong leader communications of course, such as improved business and safety performance.
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