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and problem-solve collectively. Below, we’ve included a rundown of the day’s discussions. Framing the challenge Comms leaders agree that when it comes to change comms, leaders and managers are often unclear about their role in the process. While they might be confident in their leadership positions, they aren’t as comfortable communicating. This can result from a lack of understanding about their organisation’s change journey. Comms leaders noted, for example, that it is typically managers who sit in the middle of the organisation who lack clarity and feel a sense of disconnect.
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