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leaders and managers are under – and want to support them to embrace their roles as change agents. They know that empowering leaders and managers will not only facilitate the change process but the wider employee experience. They discussed some of the strategies they are deploying in their own businesses. Meet them where they are: Comms leaders stressed the importance of spending time with leaders and managers – to understand the context in which they work. Without doing so, it is hard to determine the tools that best serve them.
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