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into the field to meet your leaders where they physically are. Ask leaders and managers for their views: Only by hearing from them can businesses truly understand their challenges and create effective strategies to support them. This can be done by conducting events, interviews and focus groups, or polling and surveys. As participants noted, leaders’ and managers’ needs have changed drastically in the last five years, with communicating negative news, building diverse and inclusive teams and fostering trust in remote teams among today’s top challenges.
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