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them. This can be done by conducting events, interviews and focus groups, or polling and surveys. As participants noted, leaders’ and managers’ needs have changed drastically in the last five years, with communicating negative news, building diverse and inclusive teams and fostering trust in remote teams among today’s top challenges. Creating a sense of ownership: Ultimately, leaders and managers need to feel that they are part of the change process in order to engage with it actively. One participant noted that it’s about inspiring and empowering leaders and managers to act. We need managers to feel inspired and part of something.
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