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collaborate virtually. Educating the broader organisation about the evolving role of communications was another challenge. We tackled that through conducting targeted workshops to equip leaders with effective communication and change management skills. Our lessons learned Two years into our transformation, there are some clear lessons learned from the approach we adopted. My role as a communication leader played a critical part in this journey by demonstrating passion for what we do, galvanising the team around a clear direction and focus, and enabling execution with the discipline to deliver results.
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