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the maximum benefit from every opportunity that you are exposed to. As a communication leader, you set the tone and direction, but what also helps to drive the greatest progress is to have a dedicated team member who has the responsibility for driving communication functional excellence to support the change. The journey towards a more centralised communications approach has transformed ISS by enhancing consistency, alignment, and strategic impact. Adopting a data-driven approach has empowered our team members to develop their skills and foster effective collaboration.
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