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efficiency. Win, win. “ChatGPT and similar tools have been helpful for first drafts, especially writing content on general topics. The team also likes using tools to adjust voice, tone and more.” …but challenges abound Along with the myriad benefits, communication leaders highlighted data protection, confidentiality and security as the most prominent challenges. Incorrect data, the cost of rolling out GenAI software and overconfidence among employees were also flagged as issues to address.
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