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the excitement whilst also trying to spread the doom and gloom message about not putting proprietary data or customer data in.” A new load on the comms leader’s plate Communication leaders acknowledged that the rollout of GenAI within the communication team and wider business has added new tasks to their to-do lists. Ultimately, it falls on communication leaders to educate and guide their employees on how to use AI ethically and fairly. This means working closely with legal, risk, HR, and IT teams to create guardrails, policies and training to support the organisation.
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