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critical to an organisation’s success and thus completely changing the way businesses operate. ESG comms are different than ‘business as usual’ comms since there are multiple internal and external audiences to consider with much at stake for each of them. Audiences include investors, customers, suppliers, community members, governments, and employees. All of these segments are taking notice of companies’ ESG strategies, which directly affects employee recruitment and retention, customer acquisition and loyalty, supplier relationships, and operations in different geographies and communities.
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