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consider with much at stake for each of them. Audiences include investors, customers, suppliers, community members, governments, and employees. All of these segments are taking notice of companies’ ESG strategies, which directly affects employee recruitment and retention, customer acquisition and loyalty, supplier relationships, and operations in different geographies and communities. Communicators must have a firm grasp on the organisation’s ESG priorities/strategy so they can demystify ESG for all audiences and enable powerful outcomes.
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